Safety

As Remote Tours is a charter operation, and specialises in school and university groups, Safety is of paramount concern to us. The outback of Australia is renowned for being remote, however we have taken steps to ensure safety is a high priority on all tours.

Our drivers/guides are trained to be pro active and being as aware as possible of any person's potential vulnerability due to pre conditions and as a result take all possible precautions. All our friendly drivers/guides are trained to Senior St Johns Ambulance level First Aid and have many years of experience in the outback and conduct their tours with the highest level of professionalism. All of Remote Tours vehicles carry a Satellite Phone and fully equipped and up to date first aid kit.

It is necessary that prior to the tour, we are made aware of any pre-existing medical conditions or disabilities that may affect an Individuals ability to cope in our remote and harsh land.  We always rely on your understanding and cooperation in such matters!!. Remember, always advise your guide of your medical needs or your limitations. Always advise your guide if you feel uncomfortable or uneasy about any thing. They are very discreet.

Insurances and Risk Cover
"NB. It is mandatory for all registered Tour Operators to be licensed and accredited, as a matter of course. This registration is a condition of an Operator's licensing. So too is the requirement that all accredited operators carry Third Party and Comprehensive Insurance."

Risk Management Plan

At Remote Tours we recognise the greatest risk that can be taken, is to not take any risk at all!

Holding this statement as one of our primary underpinning values in the provision of the educational component of our tours, we also hold a healthy mature attitude to the management and reduction of all associated risks. At Remote Tours we understand the environment of central Australia and take the management of risk seriously.
We do this in collaboration with external professional services who regularly review our practices. Together we implement appropriate responses and actively develop our policies and procedures that relate to the management of all risk within our tours. Through this review and evaluation process we are able to provide the safest remote area tours in the outback. The following is an introduction to the risk management plan developed and practiced by Remote Tours.

At Remote Tours we divide Risk Management into three area’s Primary, Secondary & Tertiary.

Our PRIMARY area of focus is on our Staffing and our Equipment.
Staff are carefully screened and selected for their previous experience and qualifications. We also provide supervised training and orientation that enables the development of sound judgment which is our highest priority in the safe provision of our educational tours in remote areas.
Equipment used and issued by Remote Tours is required to meet recognised national and industry standards such as those determined by the “Australian safety council” and other statutory and overseeing bodies.

Our SECONDARY focus is the formation and application of policy’s and procedures, provision and use of an audit trail which is designed to enhance field practices that aid in the minimization and reduction of risk associated to our tours. These are divided among three phases:
Before going on tour all potential risks have been identified and strategies are devised for their minimization and/or management.
During our tours we implement the devised strategies, managing and minimizing all the identified risks through the awareness and sound judgment of our experienced, trained and qualified staff.
After the tour has finished we have procedures that involve evaluation in order to make relevant adjustments to our systems.

Our TERTIARY focus, while not desired, is the application of a planed and predetermined response to the following possibilities.

• A minor incident or injury that involves simple first aid and/or management in the field.
• An incident or medical emergency identified as a non immediate risk but which may increase and require corrective and/or evasive action.
• The activation of any aspect of our “Critical Incident Management” plan. This may involve assisted evacuations and/or the management of a patient/s for longer than ten (10) hours.

At Remote Tours we are serious about managing risk! We employ and train appropriate staff who are supported with the relevant workplace health and safety practices. In addition we Issue them with equipment that is constructed to an appropriate standard and is used and maintained according to stringent inspection and maintenance schedules. These records are regularly reviewed along with our policies and procedures manuals that determine our actions in all situations.

N.B. Before departure each tour is independently assessed and a tailored Risk Assessment Plan is documented.

Prepared by OUTDOOR SUPPORT Australia
For Remote Tours, Alice Springs, Northern Territory.
 
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